Southern Cross Inn Matsumoto
Що кажуть гості
Rooms were as expected, business hotel size. It was fine for us as a couple and our two adult children were ok in a double with one sleeping on the floor. The parking lot is very close to the hotel with allocated spaces and it costs a reasonable ¥1000 per day. You can come and go as you please. Only 10 minutes walk to the impressive Matsumoto-jo (the castle) and we enjoyed a special ftee sound and illumination event at night at the castle on the weekend we were staying. The owner is friendly and helpful. We felt welcomed. If we stay again we will use the free bicycles to ride around the city. This is a good hotel to use in Matsumoto.
Colin
березень 2025 р.
Yes, the hotel does seem a bit old, as other reviews mention, but it’s very well-maintained and exceptionally clean. The room was relatively spacious, with a lovely view of the tower and city. The breakfast was simple but very good. The location is fantastic, right in the center. The staff were polite and helpful. I really enjoyed both the hotel and Matsumoto, and I somewhat regret only being able to stay for one night.
Ekaterina
листопад 2024 р.
Breakfast was provided in the lobby cafe (although get in early as once it's gone, no restocking). Vending machines were well priced. Staff were lovely and well equipped to communicate with foreigners. Close to the castle, not too far from the station.
Hayley
жовтень 2024 р.
This friendly family run inn is very close to both the train/bus station and castle, as well as a wide variety of food restaurants bars and attractions. Check in was easy and they strive to provide English in written instructions and using their phone. The room was clean with a nice window and good bathroom. Breakfast was extensive with a variety of options and coffee always provided. It’s a great value for the location, room and breakfast.
Francis
жовтень 2023 р.
This hotel is great value for money and located less than 10 minutes walk from the famous castle which is the main reason people visit Matsumoto. It is also just a couple of minutes walk from the river and the Yohoshira Shrine, so all the main sights are within walking distance. The room was quite small but that is normal for hotels in Japan. They provide free coffee in the lobby 24 hours a day and allowed me to check-in at 1 p.m.; most hotels in Japan do not permit check-in until at least 3 p.m.
Mark
грудень 2024 р.
Very friendly staff. Towels were changed daily and nice quality toiletries were provided. We liked the free tea and coffee that was available in the reception at the touch of a button. The breakfast was very good with a mixture of Western and Japanese food so there was something for everyone and the selection of food varied from day to day. We enjoyed our stay and thought it was very good value for money.
Stephen
травень 2024 р.
The hotel was very close to Matsumoto Castle and Aeon Mall as well as several nice restaurants. The bed was comfortable and the air conditioning worked well. The room had a fridge that worked well. Parking was available 100 meters away at a reasonable price, you could come and go as you pleased at no additional charge.
Kwbrow2
серпень 2024 р.
The gentleman at the front was genuinely nice. The buffet breakfast was great. The gentleman was able to answer my questions regarding ingredients, which was very helpful for an individual with allergies/ intolerances. They had complimentary Japanese ceramic tortoise charms at the front. The location is close to the Castle and they were happy to look after our luggage after checking out. Our stay in Matsumoto was such a pleasant one. Also, I liked that they maintained the good old door lock and key. We would stay at Southern Cross Inn Matsumoto again.
J
грудень 2023 р.
The staff were fantastic, beyond helpful and made the experience phenomenal. The cleaners smiled and greeted us every day and the gentleman at the front desk helped us ship our luggage hassle free. The location was also perfect
Amit
листопад 2024 р.
The Southern Cross is perfectly located for sightseeing in Matsumoto. The staff are really helpful and it has nice touches like free coffee in reception 24/7, plus a couple of vending machines for soft drinks and beer. If you are travelling by car they have 4 parking spaces in a lot around the corner, available on a first come/first served basis, but there is also a paid parking lot almost opposite the hotel. There was a mix of Japanese and western food available for breakfast. The location is quiet but its only a five minute walk to the castle one way or the downtown area the other. It's an older hotel, but was spotlessly clean.
Alistair
березень 2023 р.
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